Feilong Group

It is my privilege to spearhead the vision and actions of the Feilong Group, which I first started back in 1995. In recent years we have undergone dynamic growth, both in human resources and geographical reach. This growth can be attributed mainly to the consistent application of our fundamental principles of business - namely adherence to our sustainable and profitable business model and the alignment of our Group's long-term goals with our core values. Customer focus Being successful in business demands total focus. We know our customers meet change on a daily basis and must deliver on their goals, often under extreme time pressure, without being distracted by day-to-day decision making problems. All of us working for the Feilong Group strive to contribute to delivering the best services in the industry and we do this by simply listening to our customers requirements and needs or giving them informed advice on the perfect product for them and thereby giving an unbeatable quality of service. We work in close connection to all our customers so that we are able to continuously demonstrate Feilong Group is a trustworthy partner. We recognize that the most important member of our company is our clients. They are the very backbone that allows our body to stand, we have to deal with each client professionally and seriously no matter what they appear like personally or even if they just send us a letter or give us a call; Clients don't survive on us, but we depend on them; Clients are not irritations bursting into the work place, they are the very objectives which we are striving for; Clients give us a chance to improve there own business and better there company, we are not there to pity our clients or have our clients feel they are giving us favours, we are here to serve not be served. Clients are not our adversaries and do not wish to be engaged in a battle of wits, we will lose them when if we have a hostile relationship; Clients are those who bring there demands to us, it is our responsibility to satisfy their requirements and